Practical thinking about workflow friction, software tools, AI, developer experience and the systems that shape how work gets done.
Start with the flagship guide, then explore the ideas behind better tools, workflows and software decisions.
Understand the hidden resistance inside everyday workflows, diagnose the five major types of friction and turn the diagnosis into practical action.
Read the Workflow Friction guide →Explore how traditional SaaS and AI-native platforms differ when evaluating capabilities, workflows and long-term fit.
Read article →Look beyond feature lists and examine usability, workflow fit, complexity and the friction a tool introduces.
Read article →A practical view of productivity focused on reducing unnecessary resistance rather than simply adding more systems.
Read article →Understand why flexibility, control and workflow fit can matter more than feature volume in developer tooling.
Read article →Explore the practical characteristics that help software remain useful as teams, workflows and requirements grow.
Read article →How to Audit a Workflow — a practical method for finding and reducing workflow friction.
Is Productivity Actually the Right Metric? — a practical look at measuring work beyond output.
Workflow Friction
Understand the hidden recovery cost of changing work contexts.
Read guide →Find hidden work and prioritise the friction worth fixing.
Read guide →Measure outcomes, quality, flow, effort and friction—not just output.
Read guide →Decide whether automation will remove friction or make it worse.
Read guide →